Shipping policy
Shipping Policy
Welcome to Wellness Gear!
Our utmost priority is to provide unparalleled service and guarantee satisfaction with every transaction. Below, you’ll find our shipping policy outlining the specifics of our delivery processes. Kindly take a few minutes to familiarize yourself with these details before you order. For information about returns and refunds, please check our separate return & refund policy.
ENJOY FREE SHIPPING!
Delivery Timeframe
Your orders are important to us. Once you receive your order confirmation email, please note that orders are processed within 1 to 3 business days (excluding weekends and holidays). The handling time is followed by a transit period of 6 to 11 days. Consequently, the total delivery time for orders is approximately 7 to 14 business days.
This timeline is an estimate and actual delivery times may vary due to external factors such as customs processing and courier delays. Please ensure that all orders are placed before the cut-off time of 9:00 AM EST to be processed on the same day. You will receive a notification when your order ships.
Standard shipping times for countries serviced by our delivery partners are listed below:
Breakdown of standard shipping durations for our serviced regions:
- United States: 7-14 business days (approximate)
- Canada: 7-14 business days (approximate)
- Australia: 7-14 business days (approximate)
- UK: 7-14 business days (approximate)
- New Zealand: 7-14 business days (approximate)
- Europe: 7-14 business days (approximate)
Ensure your shipping address is accurate at checkout for the most precise shipping rates.
Reliable and Secure Shipping Options
At Wellness Gear, we want your shopping to be not just delightful but also stress-free. This is why we present two impeccable shipping options: FREE Secured Shipping and Priority Insured Shipping. Dive deeper into these services below:
FREE Secured Shipping
No need to fret about hidden costs – we provide complimentary shipping. This commitment is in line with our objective of making our exquisite items both attainable and pocket-friendly for you.
Priority Insured Shipping
Beyond just offering free shipping, we emphasize the protection and prompt delivery of your purchases. Here’s what you get with our Priority Insured Shipping:
- Insured Deliveries: Every order has insurance, ensuring that even if there are transit hiccups like customs hold-ups, returns, or misplacements, you’re covered.
- Track Your Order: Every shipment comes with a tracking number, keeping you in the loop about its whereabouts and expected delivery date.
- Renowned Courier Partners: We collaborate with some of the best in the business, ensuring your orders reach you promptly and in perfect shape.
- Robust Packaging: Our team takes packaging seriously, employing top-tier materials to shield your goods from any potential damage during their journey.
Wellness Gear is deeply committed to a seamless and joyous shopping experience, highlighted by our FREE Secured Shipping and Priority Insured Shipping. If you’re curious or need clarification about our shipping methods or a specific order, connect with our customer support at support@wellness-gear.com or dial +1 (323) 316-2061. Your satisfaction is our promise!
Regarding Returns and Refunds
For details on this, please refer to our dedicated return & refund policy. Should you have any queries or need further information on our shipping methods or a particular order, our customer support team is here to guide and assist.
Always here for a flawless shopping journey!
Get in Touch:
- Email: support@wellness-gear.com
- Phone: +1 (323) 316-2061
- Address: 30 N Gould St Ste R Sheridan, WY 82801, USA.